Alma Alvarez
GBItems were as described Items were as described. It was quick shipment on one of my items. From the second item I received a prompt response and action. Very professional, great customer service, and items are legit.
Pinzaru Indira
GBI paid for 2 pairs and got one I ordered 2 pairs of glasses and only one has been delivered in the package. The order and the tracking number is the same for both glasses, I was charged for the both glasses but the package I received had only one pair, the Polo Ralph Lauren was missing. I sent emails to inquiry about it with customer service, asked for the glasses to be sent to me or to get the refund for them but never got a reply. This is not a way to treat your customers, I understand we are all people and mistakes happen but they never even reply to my emails to check and try fix it. I order online a lot and I never encountered this kind of situation but on this website I was rubbed and the ignored.
Ray
GBVery poor customer service Very poor customer service. I have requested a return on their website twice and I have yet to hear back from somebody. They don’t make it easy for you to return product, hoping the customer would just give up and keep the purchase. I don’t recommend buying off their website at all, it’s a nightmare.
Romy Norberto
GBI've ordered a few times I've ordered a few times, always great products, fast delivery, nothing damaged...so 5 star for sure!
Stephen Berry
GBPleasant Experience The glasses that I ordered were shipped and received quickly and were packaged well. They were in perfect shape and just as I ordered. I needed to return the glasses that I purchased due to an error in my ordering the wrong size. I explained this to the staff and they were happy to accept the return and I received a full refund. Very pleasant experience.