I'm surprised at negative reviews I'm surprised at negative reviews. After trying other companies I was going to give up on online glasses (my 600$ ones from dr office weren't good either and they wouldn't replace!!!) I have now bought 6 pairs (2 progressive) from yes glasses. The least expensive company has done the best job. They take a week longer than other companies but after 23 ( yes 23 pairs!) attempts a week is nothing. 5 stars all the way!!!

Yesglasses has the best costumer… Yesglasses has the best costumer service I have experienced in online shopping. I bought glasses that I wanted to change and they were quick and extremely easy to deal with. The quality of the product is also very high value for money. 1000% recommend it.

Wrong lenses, rude customer service Sent me single focus lenses instead of bifocals. Customer Service was rude. Guy put me on infinite hold, then disconnected, the oldest trick in the call center book. Good glasses, bad staff.

I recommend Yesglasses to all my friends and family I bought my first pair of prescription glasses from Yesglasses 3 years ago and was really pleased with the significant savings (for same features) over what I had been paying for glasses for decades. I was skeptical that I would be ok with the quality but took a chance because I no longer had insurance to help pay for glasses and even the "budget" glasses available locally were ridiculously priced. The glasses I got from Yesglasses were as good or even better than those I've had in the past from other places. My prescription is a bit unusual and I was pleasantly surprised when they called me the next day to make sure there wasn't an error. I was still so pleased with them a year later that I didn't bother looking anywhere else for my next two pairs of glasses (prescription changes). My husband and sister-in-law now get their glasses here, too. (My husband loves his titanium frames.)

trash product trash product, customer service is very responsive until you ask where your refund is. no qr codes for return labels so you have to print it out. hot doodoo all around 💩