RN Harmony
GBI don't like how this site adjusts provided prescriptions I don't like how I submitted my prescription and then was sent a pair with a description of why the new pair has a different prescription than the one I submitted. I did try the new pair for almost a month and I just couldn't adjust. I also feel that the blue light feature I paid extra for wasn't included. I found my eyes to be more sensitive to light and I had headaches after using a computer for my normal amounts of time.
Roberta Wilson
GBI love my prescription sun glasses I love my prescription sun glasses. The frames look just like the picture. I received my sun glasses in just under two weeks, which I appreciated, since I had lost my previous pair. Everything about this purchase went great. I was able to use my insurance, so my out of pocket expense was much less. Great purchase!!
Ashley M
GBI received glasses from glasses.com… I received glasses from glasses.com less than a week ago. They already have a chip/scratch and the company will not replace them because the warranty does not cover scratches. As someone who has been wearing glasses for years, my glasses from other brands DO NOT have any scratches or chips. These glasses are not even my primary glasses, therefore, I do not wear them often. I would strongly encourage potential customers to reconsider before purchasing from this company. The quality of their glasses is questionable, and their customer service is nothing short of disappointing. They seem to care more about the technicalities of a warranty than they do about the customers who keep their business running.
Louys
GBThe company lost my glasses The company lost my glasses before they were shipped and did not contact me until I noticed it was past the estimated delivery date and I contacted THEM. Initially they told me to refer to UPS, who told me they didn’t have my package. Customer service was useless and now I’m getting my glasses AFTER my cruise date (was the whole purpose of my order), and may have to go two hours out of my way to pick them up at a brick and mortar store. I will never be ordering from them again.
Duane
GBThe entire process was very easy The entire process was very easy. The glasses were delivered timely, quality is good and the prescription accurate. I will use this online service again.