Gene Arel
GBFantastic company I wanted to replace a pair of Ray Ban RB2132 Wayfarer sun glasses that was stolen 2 weeks after I got them from Goodden's. Completelty distraght, I called the company to replace them and the sale price was over and I'm kinda broke. The cool chick (although probably my mom's age) that I talked to was really sympathetic and clalmed me out of my frustration over the situation. She then offered me the sales price AND free shipping. I'm a customer forever and have told my friends and family this is the place for glasses. Do'nt remember the woman's name but she was incredibly helpful. I have a feeling the whole company is this way. Thanks much Goodden.
Wesley Robin
GBGoodens redeems itself! I had an initial issue with Goodens, but thanks to their outstanding customer service all is forgiven! The sunglasses I wanted were in stock, but there was only one pair left and they ended having a flaw. They were pulled and the item was reordered on a rush basis. The customer service rep (Joanne) was very responsive and went out of her way to make things right. If you too experience a hiccup, be patient and Goodens will come through with flying colors.
Wendy
GBGreat product, great price. We bought our son some Ray-Bans from Goodden's. The price was great and the product was just as advertised. The customer service was excellent. The only thing I wish was that they offered the choice of expedited shipping. Other than that, I would recommend them highly to anyone looking for optical products.
Jan Henry
GBVery reliable, fast service. I ordered Ray-ban aviators for my son and was concerned I wouldn't receive them in time to send to him, but I received my order within just a few days, packaged well, no problems with the order. I'm very happy with this company.
Phillip C. Chudoba
GBOutstanding value and superb customer service! After purchasing several models of Persol sunglasses from Goodden's, I ordered Persol optical frames with prescription lenses. The transaction was smooth and enjoyable. Joanne was perfectly patient with my questions, and very responsive via email. The finished product was perfect, and about half the cost I'd pay at my local shop. I'm a very happy Goodden's customer.