Glasses back-ordered for 6 weeks-poor communication of status afterwards I had to keep checking in on status as estimated delivery dates came and went without updates. Finally once glasses arrives at SimplyEyeglasses.com lab it took another long while, and again no updates, requiring me to email them multiple times.

Great service and an excellent result. I typically buy my glasses through an online retailer so I have a fair amount of experience with this process. I have read some negative reviews about this company, but most of them are years old. My recent experience was nothing short of professional and easy. After an online order with a pair of frames that had to be ordered, they kept in touch, ordered the lenses, and responded to emails and phone calls. They never acted like I was anything but a valued customer. The glasses came on time and are as expected. My only issue was not being able to order a name brand progressive lense. However, the digital progressive that they offered seems as good as my last name brand progressive. I would order from them again.

Incredible staff and support Cindy was extremely helpful and personally called me before cancelling my order to let me know a product was no longer available and to give me an option to modify it. I called back and got ahold of Cindy quick and order revision emailed to me within minutes, amazing customer service! I also appreciate the shipper being named when selecting options since I live in a rural area and only can use a PO box for USPS. A+++

Wonderful Experience! I recently purchased frames and lenses from simplyeyeglasses.com and had the best experience! They had to special order the frames to get the color I wanted and made the process very easy on my end. They also recommended an alternate lens material that made the lens very thin compared to other lenses I've had over the years. Everyone I talked to was extremely helpful, friendly, prompt with answers and very efficient. I would give them 6 stars if I could and will definitely use them in the future for additional glasses purchases!

After my cataract surgery with lens… After my cataract surgery with lens replacement, I found I needed different strengths of readers for reading, for computer, and none for distance. I was constantly changing glasses. There was no resource for lined trifocal readers anywhere. Then I called SEI. They listened, and agreed to make me a pair of glasses per my instructions. They are wonderful. No more searching for glasses. These folks are very accommodating and I highly recommend this company for post surgical patients and everyone else who wants top quality glasses. Thank you a thousand times.