Frederick's customer service made the… Frederick's customer service made the sale for me. Thanks Fredrick, sorry I wore you out. Nick

I'm relatively new to hearing aids and… I'm relatively new to hearing aids and just ordered replacement wax filters...I was void of filters on the end of the two black sticks but had success with the 3rd. and fourth ......Questioned my error or manufacturing error and without hesitation your company immediately gave me a positive response....As a retired 74 year old dentist my response is "What SERVICE"..Dr. Roger C. Johnson

Club Hearing had the perfect solution - Streamline Mic I just purchased my Streamline Mic from Club Hearing. I am thrilled with the product and the support that they provided. They helped me to identify the perfect solution for connecting my Signia hearing aids with my computer in order to connect with Microsoft Teams. Works like a charm!

FREDERIK is a true professional⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ FREDERIK is a true professional. Yes, I could give him more than five stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ This is the first pair of hearing devices that I have ever owned. I did some research and also met with 2 audiologists, so I had some idea of what I was looking for. I wanted the best device on the market for the best results. Club Hearing only sell the top-of-the-line models, discounted 50% or more than the cost at an audiologist office!! So, if you don't want "the best of the best", this is not the vendor for you. Frederik guided me through the "shopping" experience, & helped me select the perfect advice (Phonak 1-top of the line) for my hearing issues, which I must say was not anything like the experience that I had with my "top notch" audiologist (who clearly had a "relationship" with a different manufacturer! In addition, my audiologists were asking twice the cost for the exact same aids, and recommending one that was not the best fit for my needs! AFTER my purchase, Frederick quickly answered any email questions that I posed about adjustments to my hearing device. He also offered to send me different attachments to make the dome more comfortable, and the wire better fitted to my ears. My first time purchasing something this expensive online caused me to hesitate at first, but after speaking with Frederick a number of times (and also viewing a number of online VERY INFORMATIVE comparison videos by a third party - Dr CLIFF AuD, invest the time to do this!)- I proceeded confidently with my purchase. As promised, my hearing aids arrive one week later. Don't worry about the device needing service. If something happens to them, Club Hearing will send you a label to send them directly to the manufacturer, which is quicker than leaving them with the audiologist office, who do the same thing. If they need cleaning, both of my audiologists will charge me a small amount to do that, $75. Per device, even though I didn't purchase them there. My conclusion was, the cost to pay for "office visits" to your audiologist, could never exceed the AMAZING SAVINGS provided by Club Hearing! As long as you have a small knowledge of this simple pairing of your smart phone & these smart hearing devices,(I'm sure that Frederik would help you with that as well if you needed it) I would highly recommend Club Hearing for your hearing aid purchase👍

Best of customer service Thank you for the wonderful service. I am so delighted with my new Phonak top of the line hearing aids. They came quickly, were pre-programmed by Club Hearing as per my prescription. All of my follow up questions were handled after I received my hearing aids. Thanks again for your wonderful staff and the online service. Dr. Peter H., retired