I hv no complaints at this point in… I hv no complaints at this point in time. My experience with the csr during my attempts to manoeuvre the website was also top of the line. I will continue to be an ardent supporter of Firmoo

The frames are flimsy and of poor… The frames are flimsy and of poor quality. I ordered varifocal lenses and the transition between the lenses is awful. I can't even use the glasses as a spare set. Never again.

Worth it Firstly thanks Firmoo the glasses looks gorgeous. I get compliments from complete strangers and I recommend you everytime. My husband needs new prescription glasses and we are definitely buying from you. Thanks once again

Payment issue Really loved the glasses, when I ordered something went wrong with the payment and I was advised to cancel the order and reorder. I was assured the money for the original order wouldn’t come out of my bank account but it did. After a week of back and forth with customer service it was finally sorted but it took a lot of time to finally get it sorted which has made me wary of ordering again.

From the beginning! From the beginning, the search for frames, the placement and precision factors for my lens prescription, to the concern and care in ensuring the prescription I entered was correct.To keeping me informed with the shipping and deliver of my purchase. A true 5-Star rating to the FIRMOO customer service and satisfaction.