Grace Yeung
HKThank you for the hard work This is the 2nd time I purchase a glass frame from Specs Collective. I placed my order on July 9 and got my glass frame delivered on Nov 9. The delay was not the fault of Specs Collective. Oliver has been responsive and helpful all along. According to my experience, they deliver the order fast and safe. Many thanks to Specs Collective and Oliver. Please support them more.
leslie corrigan
GBLove Specs Collective! Amazing! I already own a pair of Kaelos Elliot’s and came back for a 2nd pair. Kealos Mittys. Oliver was simply outstanding to work with. He helped me to place my order and was prompt in answering all my questions, even about forecasted shipping. My new glasses came as projected today and the script is perfect and they are lighter weight than my Elliot lenses. They need a minor adjustment for fit which I can do here in NY. I will be sending my Elliot’s to specs collective to update with new script. Fantastic company with Fantastic service!
Yuta K
COTaking over a month Ordered glasses on May 1st, 2023 and it is already on June 7th. They told me the ETA would be the middle to end of May. However, I haven't received any updates or a tracking number. I have sent emails twice to ask if there is any updates but they always send emails back with the same message like "Thank you for your patience with your order. We have reached out to Yuichi Toyama requesting an update and will get back to you as soon as possible. " Now I'm kind of worried about if I can receive the product.
Heidi
AUOrdered some glasses on the 26th June… Ordered some glasses on the 26th June and its now 13th July and have not heard from anybody from specs collective even though I have also emailed them twice. At this point I'm beginning to believe and question if the company actually exists.
Michael Reynolds
GBGood choice, service and price. Had the color that the local shop couldn't get. Has a virtual try-on service. And price is good as well, with fast shipping and good communication.