Denise Hom
GBDIFF eyeware is reasonably priced high… DIFF eyeware is reasonably priced high end quality and very fashionable. There are so many wonderful choices to chose from. I had to purchase all 4 colors of the Lotus Locs. Customer service is great I was missing a pair of glasses and there was no hesitation in sending me the missing pair. I love how Diff gives back by giving sight to others who need .
Tracy Rogers
CABrutal customer service and shipping times Seven weeks before basic readers were delivered. These were only delivered because I escalated it. Then they proceed to charge me duty because Diff rushed it with two day shipping and now they won’t refund me the shipping cost. I’ve taken my complaint to BBB for a refund. Crappiest customer service I’ve literally ever received
Paula Parisotto
GBCute glasses but average buying experience I bought four pairs of glasses. One reader, one sunny and two Rx. The readers and sunnies arrived as ordered. One Rx arrived in the wrong color and the other, too big. After being asked the photograph all of the received glasses with their serial number I was sent the correct color Rx, was told to keep the incorrect color and they’d send me up to $15 to have the too big glasses adjusted. The staff got back to me throughout the several week process fairly quickly and were quite nice. I get compliments on the Rx and readers fun styling. All in all, an average experience.
Mia
GBA++ Customer Service 1 of 2 frames I ordered turned out to be out of stock. Jeza there reached out to me via email the day the first pair shipped clearly explaining my options. When I opted for an alternate frame I feel she went above and beyond to ensure I still got a frame I would love and they proceeded to ship out following day from the first pair. Customer service at this level deserves applause. Hats off to you Jeza & team. A++++
Jaclyn Barresi
GBLet me start by saying this company is… Let me start by saying this company is just amazing! I have made multiple purchases from them and by far the best sunglasses and customer service. Keep up the great work!