Excellent buffalo horn eyeglass frames reasonably priced and much higher quality than CocoLeni is Hally & Sons in Italy. I bought a pair of glasses in June. As I was driving X-country I asked they be shipped July 12. It is now July 28 and no glasses. Moreover their phone line is constantly busy in customer service and no response to 4 emails asking why a tracking number was issued but the glasses were not given to DHL. I cannot comment on the quality of the frames but customer service surely is lacking and rude in as much as no responses to my mail.

Great; wish you had more pilot style frames I am satisfied with the glasses but have one suggestion. Having placed 2 orders for progressive, bifocals, and reading the reading glasses I received were distance - I guess I was supposed to know where to add the ADD?? I still wouldn't know whether to increase SPH or CYL or both for each eye. I should have called first when the online entry for reading required re-inputting the RX. Not a problem as I will use them for driving instead.

Bridge fits perfectly on my nose Bridge fits perfectly on my nose, as it is customised for me.My experience with Payne Glasses was excellent

This is absolutely the lousiest return… This is absolutely the lousiest return policy I've seen in a very very long time. No information provided, no alternatives offered. First I had to chase cocoleni for order - it got stuck. Then I had to chase for the return order (twice). No response, no apologies, just a plain refund of 75%. Not even the option for 100% return was offered in case of an alternative purchase? Lousy, sloppy, non professional. Very dissapointed.

Worst experience ever!! Worst experience ever. I sent my frames in to be re-lensed, took forever to finally get my glasses back only to have them be wrong, followed all the directions to RMA the purchase but have not received back after almost 3 months , numerous emails go unanswered , nothing from these thief's, I have to go through credit card company to get my money back and will be out my expensive frames . Absolutely horrible company. Stay away if you value your money and time!!!