Niles W.
GBSCAM It has been a month and still nothing has shipped. I guess if you want your prescription expired before you get you glasses.... Update: I contested the charges and received an email from them. They claimed they sent me 2 emails from customer support informing me of shipping delays. I don't get why they would lie about something that is easily tracked but they apparently aren't very good scammers.
kishor kate
INNice WOW! What a wonderful location to buy eyeglasses. My entire life, I've paid outrageous fees for spectacles. This website offers a fantastic range in addition to top brands, effective service, and incredibly low prices. Prices for the same frames that I bought on this website from my optometrist were 60% more. There is no doubt in my mind that I will return. Many thanks
saed
GBWorst Customer Service Worst Customer Service . I placed an order and after 3 months the order finally delivred and the order was wrong even the frames have scratched the Customer service do not reply to my emails or text messages and didn't answer the calls I have called them so many times . The Manager's name is Sam was so rude and I cant beleive how the hell this person became the manager he even ask me for more money. which i has to pay since he was not canelling my order and i have paid over $300.00 already My question was when will i get my frames His reply was after 3 weeks if there is no complications I got the snapshots for this conversation. I will never use this website to buy anythinng I hope this website shutdown soon Please don't use this website every again
Me
GBCouldn't even order Got all the way to the cart to look at the price as I am researching lens replacement companies. I saw a cleaning and alignment fee I did not ask for nor do I want. I am perfectly capable of cleaning my glasses. I emailed them about it and they informed me they "cannot" (they can, they just won't) remove the charge from my cart or tell me how to remove it causing me to not be able to order because I do not order with companies that charge hidden fees and then refuse to remove it or let the customer remove it. Another unprofessional "business" lurking around online. Looks like this company can only get orders if they pray on unsuspecting first time customer's orders. That's why I always check trust pilot and site jabber prior to conducting business.
Jerry Austad
GBPoor lens results/horrible cust svc Had several conversations,e-mails to get my Rx & questions answered.Having a stronger prescription, wearing glasses since I was 8, and have had a dozen new prescription lenses. eyeglasses dot com is the first with lenses that corrected my vision to maybe 20/30 at best. Contacted 3 times,never reaching a person, left with leaving mssgs w/ order# never got a response.Unless your Rx correction is minimal, go ELSEWHERE.Horrible cust svc! Poor lense results!