Hidden Charges!!! They don't tell you ahead that there is a 10% cancelation charge. They're prices are about 20% higher than some online retailers. Do NOT buy from BestBuyEyeglasses.com

Terrible basically criminal service at… Terrible basically criminal service at this point refuses to process a return customer service is so un trained and underpaid please take your money elsewhere cause they always screw up and never provide the service they advertise.

Will NOT continue to do business with them After ordering a set of Side Shields for my Safety Glasses I was very surprised at the lack of communication and customer service. after waiting a month, no contact was made. I finally started to check out the problem and found the customer service non-existent. I finall learned that the side shields would be ordered from the manufacturer, but after a month, haven't been ordered. Wow. The company should learn to communicate with their customers. Still waiting on side shields or refund after over 45 days. BEWARE

Apalling service Ordered my prescription sunglasses on 25th January 2018 also paid for the order at the same time. Was told there would be a one week delay in getting them from the suppliers. Agreed to wait. This carried on for a further 2 weeks and I again agreed to wait as I was not in a rush for them. Finally on February 20th I received an email saying they were currently processing my prescription and it could be another 5-7 working days and they would ship them via courier. Received another email on 26th February stating they were being prepared for dispatch. On 2nd March I contacted them asking when I would get delivery. They told me they were unable to process my prescription and they cancelled the order without notifying me. It took them over six weeks to determine they would be unable to process my prescription. They have not mentioned anything about a refund. This is really appalling service. Would not recommend them to anyone.