Caryl Dela Cruz
PHEmma’s great service Emma made sure to ask the right questions to ensure that the issue will be resolved. Thank you again Emma. I appreciate your support and help on this! ❤️ A feedback regarding veem’s knowledgebase articles perhaps Veem can include that if ever a person who owns an account with Veem changes their phone and their 2FA has been activated, they should reached out to Veem’s support to do this. Another is, providing a more detailed rate regarding transfer/withdraw of money from wallet to own bank account. I didn’t see that on the articles online. Thank you again!
Tv Casa
GTAwesome support! Mary is an excellent support agent that has assisted me during a long process of payment verifications. I appreciate her willingness to help.
Shani Np
INHuge thanks to Mr Matt and Mrs Rosey I have been facing a delay in crediting money with Payment 4488358. I contacted several people, but their response was too conventional and frustrating. However, these two wonderful individuals, Mr. Matt and Mrs. Rosey, made my day with their very effective and quick response and actions. Their approach to handling customer complaints was extraordinarily powerful, as they listened to people very well and used very effective, empathetic responses and actions toward resolving complaints. In short, a payment delay incident like this usually takes 1 full week to rectify from Veem, as per one of my past experiences. However, this time the process was completed in 1 day after contacting these wonderful individuals. I would appreciate it if Veem could recognize and appreciate them properly, perhaps with recognition, promotion, etc., as these types of people are truly assets to any company.
Rollz Mae
PHGreat CEO and CSM Manager Ms. Emma. I was very grateful for the assistance extended to me by Ms. Emma and Mr. Marwan, himself. It is indeed that some glitches are inevitable in some process but being assisted by Ms. Emma with all her empathy, concerns were resolved. Many thanks to the CEO, Mr. Marwan himself as he handled my concerns himself, it is quite unexpected for a busy CEO to give time to take an action directly to the concerns of his clients.(Veem user) Oh, before I forget, Thank you so much for the bonus! 😉 Indeed, after all the glitches, VEEM deserves ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Customer Service: ⭐⭐⭐⭐⭐⭐⭐⭐
Samantha Hall
GBI had been having issues with activating my account. I had been having issues with activating my account for weeks. I chatted with multiple people, but almost no one could figure out the problem. Finally I spoke with Matt S on chat and he was able to fix the issue in an hour. He uploaded the necessary documents when I couldn’t and even fast tracked my account to get activated within a few hours. I could finally use Veem.