Good experience Order arrived quickly and the items are good quality.

Fast personalized service I needed academic regalia at the last minute and decided to buy rather than pay exorbitant school rental fees (again). When the hood I ordered was not in stock, I received an email right away that listed all the in-stock choices so I could amend my order without delay. Wow! The customer service was great, shipping was fast, and I’m very pleased with the product quality.

Super fast shipping but packaging is… Super fast shipping but packaging is not a good choice. My daughter’s hat came bent, which is impossible to fix because it’s cardboard. All items had been shipped in just an envelope :/

Tassels are great, website account needs help The tassels are great. I've ordered many times, but for some reason my account and password keeps getting deleted from their website. Several times I've tried creating a new account and it tells me "cannot create account because this email is already being used." So each time I order I have to go through the entire website to find what I need to reorder. I'm unable to log in with my original credentials, but can't create a new account.

Great company & great items Our order was received in a timely manner and the products are very nice for a great price. We have used Trim and Tassel for several years and plan to continue.