Love the Fine Art America Experience Great customer service, prompt shipping, great quality of the item

Beautiful Greeting Cards I have been purchasing greeting cards from Fine Art America for two or three years. Covid had a small part in my search for greeting cards on the internet (shops were closed). The main reason I buy cards from FAA is because I got tired of looking for cards at the usual card shops. I could find cards (sometimes) that looked good on the outside but the verses were terrible or it was the other way around...terrible on the outside but maybe a decent verse inside. I pick cards from FAA that fit with the occasion and the recipient. I figure I can write something on the inside as good as any card company could. I wouldn't buy these cards if I didn't think they were wonderful. The cards are beautiful and excellent quality and the envelopes are equality as good. The orders arrive quite soon after I place my order and they are in a nice box, to protect them. I am glad I can make a copy of what I've bought so I can keep track of who gets what card. I don't want to send the same card to someone twice.

Poor quality frame The print was good quality, however that is the best I can say. The frame I selected was out of stock until 4/15. I contacted them on 4/17 and the new date was mid June. I emailed to find out what frames were in stock and received no response. On 4/28, the print arrived. The frame looked cheap and had spots of glue on it. I was very disappointed. Customer service was good when I called and I received a prompt refund.

Does this place even have anyone working in customer service?! I ordered a t shirt from them March 15 and never received a confirmation email. I did, however, get an email saying I had left something (the shirt) in my cart. No, I hadn't. It felt suspicious to me, and I immediately wished I hadn't tried to deal with a company I had never ordered from before. I contacted customer service online and got an automated email saying I would hear from them soon. Waited a week. No package. No reply. Wrote to customer service again, got another worthless "support ticket" saying I would hear from someone soon. Apparently not. I would never deal with this unprofessional company again. I keep reading they're a legit business, but are they?

I love the pillow I love the pillow, but the first one I received was NOT what I ordered, so it took over a week to get the right one, so that's why I gave it a 3.