Richard Grant
GBStill haven't got product after 7 months Ordered 10 cans of stencil tac 7 months ago and have nothing called them 3 months ago and was told would come in 2 weeks. This happened before and when I finally called and requested a refund they charged me a 30% restocking fee and never refunded the shipping fees which was quite a bit. Don't think they are reliable at all or good business practices!
Lenny Brandriet
GBIs this company "terminal?"... I have had very good experiences w/Chicago Airbrush Supply in the past. The only odd thing was getting follow-up email, etc., from companies w/another name "Awakening Avatar Enterprises," for instance. But the orders always came through, no problems. Now, apparently, they're in major trouble? My last order has been delayed--no action for over a week-- and I've had sketchy support response on it. I had ordered paints manufactured by Createx Colors. I was called by Createx, told they're not being paid for orders from Chicago Airbrush. They've been advising customers to attempt a refund/chargeback from CAB and to buy Createx paint from other suppliers.
Todd Weiler
GBGood variety but item descriptions need more detail I was looking for quick disconnects for my Badger and Harbor Freight air brushes. Chicago had a great variety but even the service guys could not answer critical questions about thread size, diameters, hoses, etc. I'll cut them some slack blaming the manufacturer's not providing the information. There has to be someone ready to take up the view from the consumer who is caught in the middle ordering something we may or may not know will fit. Despite this frustration, I ended with a positive experience. It also speaks to the saying buy everything from one brand, but how is a novice to know that and what professional uses just one brush? Details, details, details please will increase sales.
Nick
GBYou simply cant go wrong I bought everything from Chicago Air Brush Supply, a compressor, gun, hose, etc. The staff was extremely friendly n helped me buy the correct tools I needed. Years later I had a bent needle and my gun wasn't spraying properly it was skipping spray. I went to two separate sites and a replacement needle for the Grex XB were sold out. Chicago Air Brush Supply had them in stock and I received them in the mail in a timely fashion, I am one very satisfied customer.
mark shigemi
GBeasy to order from and fast delivery The orders that I've placed, there's been no issues. Not many online services ship to Hawaii for a reasonable price, so CABS has been great in that regard as well. The only issue with ordering online on your website is that your part numbers, for airbrush parts, is different from the manufacturer's, which is understandable. Because of that, I've ordered wrong parts in the past and the online pics and description can be a little more detailed. Other than that, no problems ordering from you. I will be placing another order soon from you through Amazon. Either way…thanks and keep it up!