Took over a month to receive order The product is great but it took way too long to receive. I ordered it in late January and did not receive my piece until March. The website claims it is New York based and fairly quick turnaround times, but my product actually came from China. Communication with customer service is poor and they never took responsibility for the long delay. I’d gladly order again knowing how long it takes if they’d advertise that more transparently and proactively let customers know if there will be delays.

Exceptional customer service Exceptional customer service! I ordered 2 giant custom paint by numbers and I'm thrilled with my order. They were super accomodating and helpful throughout the process. Highly recommend this company

Fantastic results (Custom paint by numbers) I love my order! My painting came out so nice that people can’t even tell it was a paint by numbers originally.

I ordered a paint-by-number portrait of… I ordered a paint-by-number portrait of our late kitty for my youngest daughter to paint as a gift for her older sister whose cat he was. Tracking said it had been delivered but we never received it. Thinking that someone else now has a paint-by-number portrait of our cat in their home makes me smile. Anyways, Lori's was really great about sending me a new one without charge. I'm excited to get ours. Will update review after we get it. *fingers crossed*

DO NOT SHOP HERE I ordered a custom paint by number and was looking for a way to return it as it arrived damaged. I tried to contact the company, after three emails I received a response. They will not accommodate me in ANY way, shape, or form. In the response email I was told to iron it out. Not only do I not own an iron, but when I borrowed one - it didn’t actually work completely. I will never shop here again.