Francis Bigley
GBI had a difficult time finding sighter wax I had a difficult time finding the sighter wax. You came through for me.
Tom Lucas
GBFrog Hair tippet Ed’s made a mistake, contacted me promptly, rectified said mistake and the items arrived in short order. Nice to do business with.
Caleb. Tennessee.
GBGreat customer service experience! Great customer service experience!. Had a self created order problem, called and was able to resolve this issue quickly and very late in the work day. Great prices, often better than the items' original manufacturer prices... so glad to have found Ed's Thanks again!
Paul White
GBQuestionable customer service Received email that said order had shipped and provided USPS tracking number. However, when using the tracking number USPS showed that they had not received the package. This went on for about a week. I emailed the shop to see what the problem was, since I paid for shipping. Shop replied that they had been short one item and they had just received it and order would be shipped the next day. A simple email stating that the order was delayed would have been very customer friendly. Unfortunately, the fly shop completely failed in this regard. I do not think I will order from them again.
John Morgan
GBQuick Shipping is what matters to me… Quick Shipping is what matters to me when making online purchases. I appreciate the quick turnaround from Ed’s Fly Shop.