Exceptional Service! I had never used a Bait Casting rod/reel before, so I did some research and found Tailored Tackle. I decided to purchase the Bass Fishing Rod Reel Baitcasting Combo 7 Ft 2 -Piece | Casting Rods Power: Med. Heavy Fast Action | 7 BB Baitcast Gear Ratio - 6.3:1 | Baitcaster Pole in part because of their reviews, their company story/history, and the fact it came with a Bait Casting Guide/Handbook. I received the rod/reel (LOVE IT) but the Guide wasn't in the box. I let them know via the 'contact us' page on their website and less than 24 hours later Ed (the owner no less) emailed me personally to let me know he shipped the Guide AND he attached a pdf so I had it immediately. This is AMAZING service and it's clear Ed wants each and every customer to feel special! Well done, and you all have a new, lifelong customer!!

Great customer service and a quick response! There was a slight problem with the reel. I contacted the company and the sent a replacement reel quickly. I could not be happier with the product or the incredible customer service. I would definitely recommend them and use them again!

Great product Great product, love supporting companies other than the big box brands, and the price was right too! Learned a lot from the Tailored Tackle podcast and videos, and was sad when they stopped producing them.

Great Surf Rod & Reel Combo and Tackle Kit I decided to take up surf fishing after a break of over 40 years, so I ordered the surf rod & reel combo and the surf tackle kit, which is very comprehensive. Everything arrived quickly, and looked and worked as expected. The included guides were also useful, especially to set up different rigs. I even caught a fish on my second time out, even though conditions were not great. Time will tell how it all holds up but, so far, I could not be more pleased. It’s also worth downloading the PDF library, which is also very useful - especially for beginners!

Fabulous Fishing with Tailored Tackle! You have excellent products and customer service. I will definitely order my fishing tackle from Tailored Tackle in the future. I love the informational booklets that come with the tackle with fishing advice and tips.