If their warranty department stops… If their warranty department stops lying about the metal fracturing in the cold when opening the knife. And seeing if they’re going to replace it 100% free, send it in at your own cost and then calling you up and saying there’s a fee is they won’t except the warranty because they know that their blades are garbage I would never buy another knife from this company, , horrible warranties, Third World country banana republic. Sam the manger runs this clown show don’t have phone records of their employees talking to customers tell him they’re going to do stuff for free then turn around to you like he was talking to you and he knows what was said telling you he can’t do anything and you’re gonna have to be charged money all lies shame on them !

KERSHAW LINK - TOP FLIGHT EDC I am writing about the Kershaw Link. I thought that the Kershaw Blur was a tremendous value with excellent quality for an EDC and I fell in love with Kershaw's knives. I now own eight! A lot of Leeks, but one Link. This was my second Kershaw, and I was, and still am blown away! Once again fit, finish, craftsmanship, and materials are second to none. Throw in a wicked sharp 20c blade, a lifetime warranty, made in the USA, and more than twice the value for what you pay, how can you go wrong? Buy with complete confidence!

Excellent knife, awesome warranty service. Excellent knife at an affordable price. Top that off with amazing warranty service which I have used twice over the years. Got a replacement spring bar for assisted open mind numbingly fast. No exaggeration! Definitely is my favorite knife. I carry and use it daily for many years, and would buy another in a second. Thank you Kershaw!

Great knives I own 2 Kershaw knives and they are very good. The one draw back to me is that the blades/knives are manufactured in China and not the US... but I overlook this because they are well made. Some of their emailed special deals are hard to resist.

Poor customer service I really don’t have any complaints about the product itself their made in USA knives our top quality in my opinion. The only complaint would be that I broke the clip After about two weeks of wearing. I wear it in my left pocket and the clip either got caught on the seatbelt or the door jam when I was exiting my truck it broke. That may have been my fault but it’s also the only knife that’s ever happened to. My complaints are with the customer service. A recently purchased a New knife with engraving. Communication back-and-forth is extremely slow it’s been about a month now and All I have to show for it is a pre-authorization shipping number. I called today to find out the status after trying to email and use their text response with no reply. I called to find out if we could expedite the process and get it shipped to me sooner. They were not helpful and told me that they might get to engraving it sometime this week and then they’ll ship it when they ship it. So in summary I think they make a fine product but their customer service needs a lot of work.