Just the job Very quick service

First of all made a order on line 2/4… First of all made a order on line 2/4 day delivery. It was for my grandsons birthday so 4 days went by no sign of my order. Sent emails and phoned on several occasions still couldn’t get anyone to respond. Sent them another email to cancel order and refund my money. 10 days later my order turn up. When I’d already cancelled with no response again. Sent email for a return document still had no response after 17 days and still waiting to make refund.

Excellent from start to finish -

AVOID !!!!!!! 3 weeks after order still no item 3 weeks after order still no item , I did get one reply from various messages sent via after messaging them on their ebay company all-for-fishing but nothing again since . Will now have too look at getting my money back through credit card AVOID

Good and not so good at answering enquiries. Their poducts are good value and free delivery over £15 is the best I know in the Fishing Tackle Business which is great especially as the products are not marked up to compensate (as on ebay or amazon for instance). Unfortunately, they are very late answering emails and they never answer the phone which is very annoying and frustrating. I'm sure they will lose business because of that. I have already had to go elsewhere for some items. There turnaround time is excellent. Hahaha maybe it is because they don't answer the phone. Maybe a little compromise might be good.