Paul E Haas
GBTHE STORE THAT TREATS YOU LIKE CRAP!!!!!!! I HAVE BEEN TRYING TO REACH SOMEONE IN THE STORE, FOR THE LAST 5 DAYS, IN ALL DEPARTMENT, NO ONE ANSWER THE PHONES OR OPERATOR, THIS IS A JOKE, DID THEY PERMANENTLY CLOSED IT DOORS. THE FCC HAS BEEN NOTIFIED THE CITY OF Rancho Cucamonga, CA, IN CITY HALL HAS BEEN NOTIFIED... AS OF MARCH 15TH, 2024
Wendell Poole II
GBWorst place on the planet to buy a… Worst place on the planet to buy a firearm. Takes 3 or 4 hrs to get to the point of background check. I've gone there 3hrs after being notified that my firearm is in only to be told it's on the truck but unable to start the process of procurement. They claim a "higher standard" and then take up to 5hrs to allow you out the door with your purchase. Each step requires a manager to ok it and they take an hour to show up and there are a dozen steps. Sorry but not worth it to save $50 or $75. Three times I've purchased there. Never will I endure that place again. Horror show from start to finish. Gainesville Florida Bass Pro Shop is the worst place to purchase a firearm. There are a few great employees and a dozen morons. I've purchased at Shooters World and they have a high standard, and it takes less than half an hour before the background check. Never again! The end!
Robert
GBThe boat department has only on good Salesmen The boat department had only one good sale person he new boats answer my question help me to pick the right boat. The boat manager is a person who know nothing about boats his name is Al Lopez do not deal with him. Ask for Dan Moment he has the experience in boating business. The store is located in Bass Pro in San Antonio Texas, t
Me
GBCan never login to my account Every single time I want to login to my account I have to reset my password. Instead of just emailing you a password reset email they will annoyingly want to email you a code that never arrives causing me to have to call because their chat window does not open in order to be able to use it. I have had to call many times to reset my password. After one of these times one of the reps maliciously changed my mailing address. I can't change my address because I can't even get into my account as well as the fact that I just had something delivered to my address so that only leaves a rep to manually change it. Unless it literally changed by itself which I highly doubt. The reps are nice at first and then become rude and act like you are the problem when it's their problem. I don't need to verify my mailing address for my account, email will suffice. They could just fic the issue their website is having rather then making people call all the time. The only plus is being able to talk to people that do not have thick accents that make it so I cannot understand anything they say.
Chris C.
GBI don't understand the low ratings… I don't understand the low ratings here. My experience with Bass Pro is 5 out of 5. They have the products I want and need, most often in stock, and free shipping to store when they don't. While I find their fly fishing experience here in South Florida lacking in knowledge, they have plenty of product.