Cole Bonham
GBPersonal Attention to Service I ordered an autographed item for my daughter's Sweet 16 present and was going to arrive in time. Matt reached out to me about it being delayed and I explained to him the situation. He told me that he would see what he could do and he pulled through! The item arrived in time for her birthday and she was so happy. Thank you Matt for understanding the situation and making sure that my daughter had a great birthday!
Tessa Friedman
GBIt shipped much sooner than I expected… It shipped much sooner than I expected and it arrived 2 days after I ordered it which was fantastic! I got it as a graduation gift for my son and he was so delighted with it I scored some major Mom points! I was so happy with my experience that I have already been looking at the website for one of a kind for an upcoming birthday. I am a very happy customer!
Bobby Johnson
GBQuick service Quick service. But twice I’ve tried to purchase items, went through the whole process, acts like it’s finished. Icon is spinning then it comes up there was a critical era on the site. So I am I. Limbo wondering if it went through
Nancy Miers
GBI ordered springsteen autographed… I ordered springsteen autographed guitar for my son for his 40th birthday. I was sent the wrong guitar, I reached out to Matt about this issue. He gave me a couple of options to correct the issue. He solved this professionally and fast by sending the correct guitar to me. I was so satisfied how this was handled and would highly recommend doing business with this company.
Derek M
GBFantastic Customer Service! I ordered a product that unfortunately arrived damaged. I called and left a voicemail and received a call back almost instantly. Matt was very helpful and laid out several options to rectify the issue and allowed me to choose the one that best suits me. I would 100% recommend this to a friend.