Slow shipping and grass lasts about 3 days Shipping has been delayed several times now. Similar companies have been taking 3 days for shipping, but here it’s been 5 days minimum. Grass shows up in poor condition and starting to rot due to being wet and rolled on itself. Ends up dying within about 3 days after arrival.

I had a bad experience with my last… I had a bad experience with my last delivery, it arrived damaged and waterlogged. This delivery was so different. Just like I knew it could be ( like from the beginning - 3 years ago) soft lush green grass. My pet jumped on it before I could get it completely down. Thank you PetLife.

Great customer service and high quality product Great customer service. I had an initial problem trying to order the tray but I sent an email and received a response after a day or two that the problem had been resolve. The tray meets my expectations based on the description and is high quality. Very pleased with this purchase.

The perfect alternative to fake grass in california I spent so long searching for something that was better than the fake grass alternatives at the pet stores. I read many great reviews about patio pet grass being the best thing to cure terrible smells in fake grass. I’ve got an old dog that has trouble holding it for more than two or three hours and we live on the top floor of an apartment building so taking him down every two hours is hard on not only us but his old body as well. It was delivered faster than I expected and as soon as I set it up both dogs ran outside to use it. I even took the leap and splurged on getting the subscription. I’m so glad I did! The treat and poop bags were even an extra bonus! Thanks for a great invention that continues to send me new grass every few weeks! It’ll save us a lot of pain and effort when soaking and cleaning the fake grass almost every week in the California sun!

Outstanding Customer Service This month our grass never arrived, though the shipping company said it was delivered. I contacted Patio Pet Life and they immediately made it right. A new grass arrived within 2 days. They were very fast to respond and to replace the missing grass. Outstanding customer service.