Susie Seo
GBIf I could give 6 stars I would What a great company. I ordered toddler mittens for my little guy for Christmas. I was unfortunately sent the wrong color. When I called to have it corrected, I was offered the choice of trading it for the right color, or keeping the one they'd sent me for free! Now that's great customer service. His exact words were, "We'd rather be the highlight of Christmas than the lowlight." Mission accomplished. Thanks, Campman.com!
Audrey
GBGreatly appreciate Chris of Campman's… Greatly appreciate Chris of Campman's speedy response and service, when I submitted an order that I had to cancel due to COVID challenges (I live in King County, WA). I experienced empathy and support that I would never expect from a company- thank you, Chris for making our lives a little easier at this difficult time.
J M Howling
GBThank you! Great Customer Service and Price! Purchased a Big Agnes tent. The price was unbeatable. I had some difficulty with the payment process on the web site so opted for the live chat then actually had a telephone conversation with Chris. He was extremely helpful with my purchase and then gave me some tips on great camping locations in the Salt Lake City area. The tent arrived on the day promised. Thank you Chris!
Robert Schwaner
GBSuperior experience Camp man provides a superior experience With regard to customer service and shipping. I gave very confusing orders requesting two different glove sizes and an additional glove. Chris helped me with the exchanges. Additionally when I was debating between different gloves to purchase in the first place I was given excellent guidance as to which gloves would be best for each activity. Campman knows their stuff and is ready to help.
Bill
GBFast and Friendly Amazon made a mistake on my order and Chris, at CampMan, was quick to get it fixed. I'll be working directly with CampMan from now on. The Coaxsher radio chest Pro model works great with my small urban search and rescue pack. For wilderness search, when I have a larger back pack, I use the smaller Coaxsher Scout model. It fits better with the Osprey AG.