glenn crandall
GBMain quest: Paint Provider After realizing my old paints were as ancient as a dungeon dragon, I scoured the realms for a replacement. Lo and behold, the Wargame Portal shone like Excalibur in the mist. Placing my order, I awaited the arrival of my color cavalry, complete with free shipping. In a mere blink of a beholder’s eye, my paints arrived, nestled in a fortress of packing materials. The speed of delivery and attention to detail were a critical hit! As for the paints themselves, let’s just say they’ve become my new muse, but that’s a tale for another quest! TLDR: Fast and Safe shipping, will order from them again.
Harry Collins
GBKroot Hunting Pack Box Order I ordered the Kroot hunting pack box from them. It’s over 3 weeks later than the advertised delivery date and I still haven't received it. When I asked about starting a refund process as my package is obviously lost. I was told that "It is not part of our policy to refund solely because packages are delayed though as that’s the fault of the carrier and not us." and I would not receive a refund or be sent a replacement until "Once we have confirmation that the package is lost from the usps or returned to sender". As I mentioned the item is three weeks late and there hasn't been any updates on starting a refund process or even sending another Kroot box, despite me asking multiple times. It seems likely I will not receive any refund of any kind and that I'm just out $187. I will never use their service again. They have poor customer service and there is no guarantee you will even receive what your ordered.