Not too bad, could be better Ordering books from here has been good the couple of times I have done so. The ability to sell books back to the company is cool as well. However, most times, I can find my books much cheaper on Amazon and with faster shipping, even without Prime benefits. I have never had a book not arrive from TextbookX, but my roommate did not receive one of hers, and the other took two months to arrive when the shipping said it would take two weeks.

Usually don’t have any mishaps with… Usually don’t have any mishaps with TextbookX. However, the last time I purchased portal access for my class, it did not give me a code. Instead, it told me to access the course through my school’s learning module. My course has not started yet, so there is no way for me to know if I actually have access to the portal. Hopefully my money does not go to waste.

This method of buying textbooks is more… This method of buying textbooks is more efficient than ordering in person. But that is only if you receive the said textbooks in an efficient amount of time. It was very frustrating when some of my books did not come in and then I had to reorder them after my class had started and I needed to use the reading material. The shipping tracking is not accurate and if the product is late, you probably will not ever receive the item.

I had a great experience! I had a great experience at the Valencia College Bookstore. I actually bought the wrong item initially but was able to quickly and efficiently and without much hassle cancel and repurchased what I actually needed without delay. I appreciated the ease of being able to rectify a problem when I ran into one. I think that also makes the shopping experience good as well.

Words cannot express how incompetent a… Words cannot express how incompetent a company this is. The level of frustration in dealing with a company who gives a different answer every time you deal with them, does not fulfill orders, will not release vouchers...I've literally never had a more frustrating experience in my entire life.