Responsive, effective, and kind customer service First time ordering from company. Shipping was quick. Received an incorrect item initially but the customer service was so kind and sent the replacement item right away. Very pleased with my overall experience

Customer service is awesome I ordered 3 stickers and only got 2. Not only was it two, they were the wrong ones, haha. I contacted customer support and they were happy to help and shipped me the correct 3 without any trouble. Stickers are fantastic and good quality. I would definitely recommend and will buy from here again. 🙂

It's been 8 days since my order shipped… It's been 8 days since my order shipped and when I track it it still says that the pre shipping label was created and no more tracking info is offered. I'm not sure what to do at this point. I contacted Island of Anime and they just sent me the link to track it which I had already done.

Bad communication with emails and delivery updates I had order two Naruto Key Chains on the 22nd December and had been advised that I would receive a second email that my order is ready. It has been 9days already and I still haven’t received a response yet. Because of this lack of communication and reassurance, I decided to email them through their contact support. After this, I was supposed to receive a response within 24hours, however this doesn’t seem to be the case. I am very concerned that I have wasted money for nothing and would like the items I’ve purchased to be delivered to me.

Cheap quality and graphic done poorly This is very cheap fabric and looks like different material in the picture. 0 for quality. The graphic on the hoodie looks like it was cut out and pasted (not well done either) I’m embarrassed to even gift this now.