Spa Delights. I needed a new filter for my spa and was not pleased with other suppliers that advertised one brand and sent you a cheaper brand. In fact, I was at the final stage of payment on another website, when I double checked the model # and brand of the filter and lo and behold it was not the brand they originally said it was, so I never completed the sale. I tried to call their 800#, but only a recording. Just the opposite for SwimTownPools. I called immediately when I found them to be the next company on the web that had the filter I needed and they were very helpful and assured me that the brand Unicel is going to be the one I get. I received the product in a timely fashion and will definitely buy from this company again.

Great Communication & Best Prices online!!!!!! I was in need of a clear silicone that would hold up against chlorine and after doing some research, found out about Boss 801 Clear Silicone. After searching online for the product, I came across Swimtown Pools. I ordered the silicone from them, and they immediately shipped it out to me the same day. I always search online for the best price of anything I buy and Swimtown Pools had the best price with shipping. Communication was great and I received the silicone within two business days... I couldn't ask for any better service than that. I highly recommend doing business with Swimtown Pools!!!

Swimtown Pools The web page was easy to navigate shipping and price was great and the time from ordering to receiving the product was fast. I would recommend swimtown pools and will shop there again.

Communication not great Excellent price, received and email that they had my order but it didn't ship for over a week and had to follow up to see if/when it was going. Did recieve what I ordered.

Poor customer Service I was never informed that this was a drop-ship from somewhere else. 9 days after paying and ordering, I got the wrong gorilla pool pad. I immediately called, after a couple of uhs!, gosh-I don't know, duh!, finally Brandon sent me a return label. I emailed and asked if he was going to speed up the second delivery, his reply" I'll see what I can do".and my second email was answered "Will do are (sic) best for you Ed Thank you, Brandon But, you guess it, 9 more days before receiving the replacement order. Emailed and told Brandon I was going to leave negative feedback--his reply--"sorry you feel that way, thanks for your business". I will never shop Swimtownpools again and plan on telling everyone I know of my experience.