Above and Beyond The StunnedMind team went ABOVE and BEYOND to make my Christmas a little bit more special. I had received a broken Sailor Moon teacup initially, and when I let them know, after some kind back and forth, they ended up sending me not only a replacement- but it was wrapped in a Sailor Moon blanket, and packed with a poster. The extra effort and kindness really made me so happy. Thank you all so much for your kindness this holiday. It meant a lot.

Anyone that likes Ramen would love this… Anyone that likes Ramen would love this bowl, very cute, good quality, and super fast delivery. Would recommend.

Naruto Bowl Even though I didn't get the bowl I originally ordered, due to it being backordered for four months, my son loved the bowl we got instead. The customer service promptly answered my emails I had sent checking on my original order and gave me other options. When I finally decided to give up on the original bowl, I received the alternative quickly.

Best customer service ever!! With this pandemic delaying mailing services, online ordering couldn't have been more hectic during the holidays! I ordered a PlayStation mug as a Secret Santa gift but, unfortunately, it kept coming in broken due to packaging issues. HOWEVER, Natalie from the Stunned Mind team was so understanding and accommodating and we were able to work things out! She fixed the packaging issue for future orders and personally sent me a replacement mug with a handwritten apology and a couple extra items to pair with my secret Santa gift! Despite the packaging issue, this was the best customer service I ever experienced! I will definitely be shopping from Stunned Mind again. :)

Stopped talking to me mid-return. Tried to return a product that was different than described on the website. Website says free returns, Stunnedmind.com gave me the runaround until they simply stopped talking to me.