Ordered books back in April that… Ordered books back in April that released in May. I inquired and was told they were waiting to ship together with another order. Inquired over a month later when all books were available, did not receive a response. Requested cancellation over a week ago on all orders, still no cancellation. Frankie’s has gone downhill since joining Whatnot. They ship Whatnot orders as a priority, while website sales are often shipped months after release. It’s a shame, they used to be a great shop.

Never Shipped Orders, Poor Communication I pre-ordered two comics from Frankie's in August 2022. Both were published in mid-to-late November 2022. I tried reaching out in December when I hadn't heard anything about shipping and only received a general response that they were still waiting on the comics from Penguin Books (they were individual issues from Marvel & DC, not trade paperbacks) and would follow up in a few days. I tried reaching out again a few weeks later when they hadn't gotten back to me like they said they would. They responded a couple weeks later without any details again saying they'd follow up in a few days, but never did. I had to file claims through PayPal to get my money back because they never shipped my orders.

I love this site I come here all the… I love this site I come here all the time & order alot of comics. But they are anywhere from 2-4 months away from release before they ship. The packaging is fantastic. Like I said great packaging and customer service but the shipping needs real work.

Awesome Always a great experience. Comics arrive in a timely manner and secure packaging protects the product. Awesome variant comic covers from Frankie's. Will always use them for my upcoming purchases.

Good deals time to time but lot of delays on shipment They offer great deals time to time. Great customer service. I would love to give 5 stars but the fact that their shipping department got hit with Covid has delayed a lot of shipments. I have been waiting months for some of my orders of books that has been out for quite some time now. I’m hesitant to order from them until they can get back their full staff in shipping department.