Amy S.
GBWatch your bank statements for extra shipping charges! Ordered an extra book to qualify for free shipping. Order confirmation came with shipping charges - only $2 bucks, so okay… bank statement reflected a higher charge $8 difference with no notice from the company of the higher charge to my card. Customer Service a waste of time. Cancelled my order for a full refund - watch your statements with these people.
Mike
GBAccepted order for book they didn’t have and then canceled order without informing me. Sold me a book they didn’t have in stock. Days later I notice a refund from American Express. Turns out it’s the for the book I purchased. There are no emails from BiggerBooks informing me of any issue. I log on to see they did indeed cancel the order and issued a refund… all silently, with no communication from the seller.
MICHELLE EARLY
GBMy book arrived in excellent condition… My book arrived in excellent condition protected by a heavy-duty cardboard envelope. The book itself was wrapped in cellophane and had instructions not to break open the cellophane. I had ordered the unbound copy since my budget didn't allow me to buy the actual book and had I broken the cellophane by bending the book all of the pages would have come out of order. The book came with two pre-punched holes to allow you to put it into a binder or fasten it to keep all the pages from slipping out. Very satisfied and will be using them in the future for other classes requiring books to be used.
Lisa
GBThis is the 2nd time that I have… This is the 2nd time that I have utilized BiggerBooks, I must admit, I have been very pleased with your service. You deliver books quickly which aids me on getting a head start on my lessons. Once, I utilized a different company, they sent me a book that was ruined and then charged me for the damage!! I was totally appalled as I would never damage anyone's property. Needless to say, I will never use them again. BiggerBooks is Better!! Thank you for your services.
Darren Chambo
GBEasy order Easy order, nice price (check the daily discount codes), quick shipping that arrived on time. Only reason I left that one star off is because I didn’t receive the email the site said you get when your book has shipped. I had to keep checking back to make sure it actually shipped out.