Fast Service to the UK This is my first order with 1999.jp and I have no complaints. The website is excellent with plenty of choice for my needs. Ordering was simple, paid by PayPal and had regular updates until my item arrived on my doorstep, the day after landing in the UK. Took less than two weeks using Japan Post and I had no customs to pay. My item was well boxed and is exactly what I wanted.

Terrible service Terrible service Terrible service. I didn’t receive the package, waited over 6 months. I asked for help several times with tracking and they didn't help me. Because of waiting time the bank couldn't help me either (after 2 months it's impossible to get money back from credit card) The money was not returned to me. I have order Tamiya Phantom over six months ago and lost over 100 USD. Worst model store experience ever !!

Shopped with Hobby Search Shopped with Hobby Search and was very happy with the service and quick delivery to the UK using DHL, the prices are also competitive to other retailers selling the same/similar items. Will become a returning customer.

Don't pay for shipping insurance. Don't pay for shipping insurance. My package was delivered broken and wet but no insurance from their side.

Fast and cheap (in-stock items) Ordered In-stock items for cheap and received everything in a timely manner. Well packaged too!