kmartin
GBTHEY ARE TRYING TO KEEP MY MONEY. AFTER SEVERAL EMAILS AND FORGET CALLING (THERE'S NO ONE TO ANSWER YOUR CALL) I GAVE UP AND CONTACTED MY CREDIT CARD COMPANY. THEY CHARGED MY CC BEFORE SHIPMENT AND WHEN I HAD TO MAKE A RETURN FOR DAMAGED ITEMS IS WHEN I FOUND OUT THEY ARE SCAM ARTISTS. THEY ARE TRYING TO KEEP THE FUNDS. MAYBE THEY DON'T PLAN ON STAYING IN BUSINESS, THEIR ACTIONS SURE SEEM LIKE THEY COULD CARE LESS. NEVER, NEVER AGAIN!!!!!!!
wordtraveller
GBGood Shopping Experience Products were easy to find on their site. very good prices considering they sell quality organic and natural stuff. much cheaper than, say, Wholefoods. my order has no problems so i didnt talk to their customer service. but they seem easy to contact through their site. i'd shop here again, it felt safe and the products came fast.
Christina Calhoun
GBI love mother nature organics jojoba… I love mother nature organics jojoba and argan oil so much The 16 oz bottles of everyday use have lasted me well over 6 months and I have filled a couple 1 oz bottles for my friend and daughter. Shipping is pretty fast!! I received all my products and I use them in my hair,as a pre face and hair wash,also as a moisturizer for face or leave in for hair,on my lips ,after I shave..I will probably forever be a customer!! Especially because there products are usda/ eco cert!! I just ordered more of both and added on sweet almond oil,rose hip oil,and moringa oil!! I can't wait to add those in my routine!! I will review when I get them and again after 3 and 6 months as an update..I don't know where the bad reviews come in but I haven't had any trouble. The only part I don't care for is the shop app tracking but just bc I'm used to getting text notifications and on my email other than that I have had nothing but great experiences with the products themselves as well as customer service and shipping. I hope other experience is more like mine
unhappyin MI
GBThey charge your account and don't send product I am currently experiencing the same frustration as most of the other recent MotherNature.com reviewers. My order was placed Nov 30 2010 and the items were all in stock, and I received an email confirmation that day. 9 days later I review my order since it should be here or on it's way, to find out there is a delay based on item(s) not in stock, expected ship date 12/11. I never received any email update on this "back order problem". There is no way to contact a body for answers or to cancel my order. Today, after I searched for reviews for this company and discovered this deceitful practice to be common in doing business with MotherNature.com, I emailed my order cancellation, and I'm starting a dispute with my credit card company to refund my money. I will never do business with MotherNature.com again.
HB tree
GBsatisfied customer I got all my products that I ordered. And they shipped the items pretty fast. That is the one of the biggest things I care about. Hate waiting for a long time. They packaged the stuff pretty good. I told my friends about this site.