GOSatellite is really bad in terms of shipping, customer service and quality products They are saying that there is nothing illegal on there, just FTA, if you want to consider a purchase to watch private channels, do not buy on this company, I received my equipment in 2 different days, even if I did 1 purchased. One day for the dish and the other day for the receiver. The dish had greasy fingerprints on it, the quality was too bad. The receiver is working fine so far, but I had to buy another dish and 1 switch, the switch they gave me did not work. I asked them to refund, they told me no refunds, no nothing. If something is wrong send it back to us at your own cost. Recommended: NO

Poor service of GoSatellite to correct fault they said… Had them out to correct fault they said it was interference and could do nothing about it got another company out to check Satallite direct fixed the problem by adjusting the dish and we now have great picture and channels we never had before I would avoid GoSatellite ad they do not know what they are doing but they still charged me for the call out

Received used devise I ordered a new Sonicview 8000HD receiver but I a received a defective unit, more than one year old, with illegal software (hacked). Originally, I requested replacement and after lengthy communication GoSatellite.com offered a RMA requiring me to pay about $25 for shipping. I am no longer interested to receive any goods from this supplier and I am seeking a complete refund. I will never again place an order at GoSatellite.com.

one step above a ponzi scheme Ordered a sv 360 premier and necessary accessories, arrived in a timely manner. But when i hooked up the reciever and before i could even get to the necessary screens....it froze. 4 emails later...I "obviously" "hacked" the reciever ( by pressing "on") and therefore no exchanges and no refunds. Although I have been a enthusiastic fta used for quite awhile, if you're going to use "gosatellite" just burn your money. At least no one wil be laughing at you to your face.

poor service Canceled order after they said it wasn't in stock (12 hrs after placing order) according to their website policy, which is in writing. Waited 4 days to get an email that said I should have never received the email nor should my account have the same info on it as it was in stock, and was ready to ship. My account was updated to ready to ship. Next morning received another email with tracking number for fedex but the tracking link given was for UPS. After figuring out how it was shipped. checked tracking info. Item was sent out after 24hrs from the time that the cancel order had been sent to them, and 4 days earlier then when I got any tracking info. Called fedex and had the item stopped refused and sent back to company. Called company and gave them the case number for the stopped package. Waiting for refund still...