Lisa Treggiden
GBYet another price increase they simply… Yet another price increase they simply cannot justify. Give students a cheap option but what about a cheaper option for people who dont need the whole thing. Ridiculous. It also speaks volumes when they don't bother to answer anything. Cancelling and going for something else.
Michael
SEEffing Perfect Effing perfect! Their DJ feature is my dream, I love this stuff! God damn Spotify just saved their platform. Spotify 4 life!
Mike
GBSpotaLie I call it SpotaLie - Don't waste your time with this service. The "30 Minutes of Free Music_ they promise after commercials is more like 10-15 at the most. Think you get to listen to your "Liked" songs? Think again, Spotify puts many songs into that list to force you to purchase their "Premium" service. Use another service.
Googlethewordcustomer
AUDisappointing Another fee increase that can't be justified. Same old clunky interface. Lack of UX & outdated tech.
Lorraine Notaro
GBShocking dishonest customer service Shocking customer service. I actually felt like I was talking to a bot, with all the generic messages sent back to me. We wanted to do a simple name change, for the main account holder. My wife wanted to access the audio books on our duo account. However, the account needed to be in her name and myself put as a plan member. The advisor told us that we needed to cancel the account a re subscribe. Which we did, but then the price was £2 more per month. This was not shared with us. They instantly cancelled our subscription and told us after, that the price had increased. Spotify wouldn’t honour our original price subscription, as their system was unable to do a simple name change. We left Apple to save money and now Spotify is the same price. We spoke with four advisors. Sent loads of generic messages referring to helping Spotify’s platform grow. Shocking dishonest customer service!