P*ss poor communication! Refunded me with no explanation (4 days later) for the Day of the Dead Barbie Doll that they were promoting all over the internet. P*ss poor communication because i wrote them asking why the item was removed from their site the very next day. I did not receive an answer...only a refund 3 days after i wrote them...no reason given.

Terrible customer service! Terrible customer service!! My packaged never arrived and all they told me was to try to contact USPS. I emailed them multiple times and they stopped responding. Literally wasted my money :(

Dreadful experience Ordered a Blu-ray from them which I never received. Requested a refund from them & never received it until I escalated it with PayPal. Then which I believe was out of spite was told that a preordered item was out of stock, even though I had preordered it two months before release. Do yourself a favour & shop elsewhere.

Deep Discount should be named Deep RipOff I pre ordered 3 Funko sodas in May 2021 and still have not received them (now June 2 years later.). I contacted them over a year ago and got a rude email from customer service. I had asked to cancel the order but they wanted to charge s restocking fee for something I hadn’t even received yet. I don’t care how cheap they say they are, it’s only a deep discount if you actually get what you bought and paid for.

Love them! ❤️ I've been ordering from them forlike 2 yrs now. They're prices are amazing. They ship beautifully and the items are always in perfect condition. I'll always order frim them . They take great care in their orders obviously 😊😊❤️