YOU GET WHAT YOU PAY FOR Bought a Waco from Nitroplanes at a AMA show could not beat the price of the plane. That's where the good stuff ends. Assembled the plane and was carrying to the car for the maiden flight by the upper wing and the rest of the airplane fell away. The weight of the airplane minus the battery, was too much for the junk plastic wing brackets. I called Nitro customer service and they said no problem they would sent me another wing set .That was a month ago have tried to contact them via email no response, tried calling and only can get "due to high volume please call later" for the last week. Careful with this company you may get what you pay for . I'm shopping somewhere else now

Bad Attitude, unresponsive, shaddy, Don't care about customers This company will be going out of business soon in my opinion. They do not give a darn about customers. In fact I have read on several blogs that if you don't do what they want or complain too much they will black list you,,,, yes thats what I said. They will cancel your account and not "allow" you to give them your money. That will teach those pesky customers that pay they bills, the employees and keeps the company in business. Neat way to do business don't you think, fire all of your customers because they complain about your terrrible service. Keep in mind they also go by the name Raidentech and some others as well so be careful. These guys are bad, don't be fooled by their cheap prices. They are the very definition of "You get what you pay for" and in their case it is nothing but problems. I don't trust them and will never order from them again, no matter how cheap the product. I am flying my plane finally after 10 weeks of hastles and delays and countless hours on the phone to get things right. Never again. They can take their attitude, poor service and products right back to China.

They seem to only post postive reviews Submitted negative review of the plane we purchase there and it never was posted. They seem to only post positive reviews. The Catalina we purchase from them didn't have enough power to take off, customer service was poor at best.

Its Christmas Don't keep them in business. Can't give no stars !!!!!! I too tried to post a bad review, twice, they wont do it. I bought a plane from them the motor burnt up in less than 2 min. I'm 52 & been flying for over 30 yrs. If you have wired a motor to a ESC its impossible to do it wrong. I'm an ASE Master certified auto tech & build Hot Rods & custom cars, I know a little about wiring. LOL.I purchased & got this plane on Oct 8th. I contacted them on the 9th & they told me to send the motor & the ESC back, although I tested the ESC with another motor & it was fine. Sent it out the same day, I had to pay for shipping. Is that ridicules or what? I was told they would check it out & it will take 7 days. I finally recieve the motor yesterday, the 30h. I sent it 1st class so it didn't take long for them to get it, if you noticed I said Motor, yes there was no ESC. I contacted them yesterday, by way of ticket system, stupid system. No reply. Tried again today on reply. Also tried phone, that was a joke. Now its the weekend you know what that means. I'm sure after this I wont get the ESC. But if I can stop just one person from ordering from then, I"ll feel better. You'll have to pay more at first, but after paying for return postage & waiting a month, buy from a reputable company. DON'T DO IT, DONT BUY FROM THEM. yOUR KIDS/ GRANDKIDS or Great grand kids deserve better on Christmas day. Regards Kevin, Ticket number- yhst-17210252890263-412749

SOME PEOPLE!!! Just to start off the bat I do NOT work for Nitro Planes nor am I old enough to even have a job. EVERYONE LISTEN UP! Nitro Planes is a really good website Period. I cannot believe some people get away with saying these things so i'm going to go down the list of 1-2 star reviews and say my opinion to some of them. 1) "I will not buy another thing from this place. Their customer service and shipping truly sucks!" Listen, You cannot buy anything online weather its as light as a feather or if it costs 1 dollar online without expecting to get a big shipping price. Also you should be smart and learn that you don't need to buy just one prop or one same item for that mater. You buy multiple; in bulk, so you don't have to waste money on shipping again when it breaks again. If you buy a plane that costs 150 dollars they only add about 2 dollars to the shipping charge you mentioned. 2) 'Horrible electronics" Just to let everyone know, electronics DO break, big whoop huh. Well you can't always expect everything to work perfectly. Not a surprise for planes that cost around 100 dollars. 3) "Bad Attitude, unresponsive, shaddy, Don't care about customers" "you get what you pay for", BECAUSE THAT IS WHAT YOU PAID FOR DUH!!!!!!!!!!!!!!!!!!!! Most RC websites are like this, and if you wan't to get the very highest quality plane you need to buy them in a KIT and put in the electronics you like. Read my last sentence again before you buy another plane. The comments people post DO NOT DROP DOWN FAR ENOUGH TO THE LEVELS OF ONE STAR. If I were the people who gave those reviews I would give the company 3/4 star ratings.