Splash Super Center

60 Campanelli Drive, 02814, Braintree, United States
http://www.splashsupercenter.com
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2.30
Based on 20 Reviews

5

5.00%

4

0.00%

3

45.00%

2

20.00%

1

30.00%
About Splash Super Center

Your complete satisfaction if important to us. We work hard at it. If you are not completely satisfied, please give us a call and we will work with you to resolve the situation. Your complete Satisfaction is important us. We stand apart from other online companies by calling our customers and working with you to resolve all issues. Our phone number is 1-800-527-4881. We are available to answer our phones between 9am and 5pm Mondays thru Fridays every week, excluding holidays. If we miss your call, please leave us a voice message and we will call you back as soon as we get your message. You may also email CustomerCare@SplashSuperCenter.com. Splash Super Center wants you to have a better on-line shopping experience than you have ever had before. You should not have to pay exorbitant shipping charges. You should always have confidence in the effectiveness of your pool chemicals, and in the reliability of your other pool product purchases. Your pool supply shopping should be easy, convenient and save you money!

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Karen
GB

My order arrived promptly however it … My order arrived promptly however it did not fit the noodle and one strap tore as i attempted to fit it on noodle.

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James Turner
GB

Ripped 28 ft round winter pool cover James Turner, We purchased a high quality winter pool cover which ripped during the winter. We took pics of the torn part and sent it to them so we could get a replacement. They wrote us back and said they would not warranty it because the factory said it was not a factory defect. The rip was along the seam only. It would seem to me and others in my family that it is indeed a factory defect. I do believe that someone was educated well beyond their intelligence level. Wish I could have given them zero stars. UPDATE: As of 9/19/19, I have not heard from nor have I been in touch with your customer service team!

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Edwards
GB

Good prices but, Good prices but,Shipping was way to slow

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Sue Sander
GB

If I could give 0 stars it would be a -10 If I could give 0 stars. This company actually deserves a -10. No customer service at all, sure they talk nice on the phone, then never follow through. Also, their email is always "down" when I call, and they see no record at all of any emails I have sent them over the past two months, even though I have mail receipts showing they went through. They lie about everything. WHAT A SCAM. If they do not send out a replacement cover tomorrow with a tracking number, I will call & post with the Better Business Bureau. You have had ample time to reply and replace my cover. Oh, and then while I am waiting for you to receive resent email, which I also got a receipt for, that it went through....your computers conveniently go down, and the IT people are gone for the day. WHAT A CROCK!

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Violet Simpson
GB

Excellent experience - excellent product Excellent experience! I ordered a 24 ft. round winter pool cover. They shipped it quickly! Last time I ordered this product from a different company they sent a pool cover exactly 24 ft. There was no extra material to clip it to the pool or lay a water bladder on. Splash Super Center has a wonderful website that listed my pool cover and how much extra material I get for my 24 ft. round pool. It allows you to pick 2-4 extra feet depending on your needs. It doesn't get better than that. Thank you so much Splash Super Center!

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