Doesn't really work :-/ PLEASE NOTE: Contrary to the company's claim, I am not a direct competitor! I am not engaged in the business of selling cigars. My review is based solely on my first-hand experience as a consumer who tried this service in good faith, and found it lacking. The basic premise of the service (that they are picking cigars for me based on my taste preferences) does not seem to work. Their method is simplified to the point that their choices for me are hit & miss at best. This company seems to believe it is viable to infer preferences in cigars based on preferences in food and drinks. I thought it was an interesting premise so gave it a try. But as stated above, it just does not work. They don't allow me any means of stating very basic preferences, like I don't like Gordos (55+ gauge) or very strong cigars. Net-net, I have enjoyed less than 50% of the cigars they have shipped to me, so I cancelled my membership. I also experienced fairly shoddy customer service. At one point during the year, my CC had expired, and they just stopped shipping me cigars. No email, no phone call, no indication of why they stopped - cigars just stopped arriving. When I realized it had been many months since I got a shipment, I contacted them and learned why. Can you imagine Amazon treating customers this way? When I asked why they didn't let me know there was a payment problem, the answer was "we take great pride in writing all our software ourselves, but unfortunately that means it doesn't always work very well." Really? Do these guys really think we consumers care how their website was created? I dunno about anyone else, but I care a lot more about a good overall buying & smoking experience than about how the bits are generated :-/

I really enjoy my experiences with… I really enjoy my experiences with cigarclub so far. I love to receive excellent cigars to sample. My only criticism is this: I’d like to see them include more information about the cigars/brands they send, also I think it would be a great idea for them to include something like recommendations for drinks (whiskey, beer, whine) to pair with the cigars they send.

No doubt....100% Quick shipment. Great product.

Poor communication Poor communication in regards to a giveaway for Halloween still have not received a response.

Really enjoy CigarClub.com Really enjoy CigarClub.com. I just wish they offered more membership options.