Prompt in preparation and shipping The people were very prompt in getting the order ready and to ship to me. The music came very quickly. I didn’t see a place to put our tax exempt number as we are a nonprofit organization.

Customer service was quick and helpful Customer service was kind, quick , helpful and empathetic to my need. I received the music we needed today!! Thank you.

Easy search Search was easy. Would like to see more than one selection to review to ensure music is not too difficult for my level. Maybe a list of selections as well

Awesome Customer Service This is my first time using the company and I thought I had ordered a digital copy of the play but do not know how to access it. But, to be honest, I have not had a chance to reach out to customer service yet. After reading my comment a customer service representative reached out to me and explained what I had ordered - I had misunderstood. I appreciated that the company took the time to read my review and worked to solve the issue. That is awesome customer service.

Any time I call I receive excellent… Any time I call I receive excellent service. The person on the phone goes above and beyond to help make sure I get what I'm searching for! J.W. Pepper is ALWAYS our first choice when ordering music. FUMC Pensacola is TOTALLY satisfied!