Roy Schatz
CAGreat Customer Service Sometimes mistakes happen or products have some flaws... What is important is how a company responds in a case like this. I had a problem with the MagSafe feature of my iPhone 14 Pro Wallet Case. I mentioned it to Toronata and they did everything to fix the issue (at their expense of course). Communication with them was easy via email and WhatsApp. In the end they replaced the product as fast as they could and I am a happy camper again. I would definitely recommend Toronata!!!
Ronald S
GBI was surprised and impressed with the…quality I was surprised and impressed with the contact before delivery and the quality when I received the product. the quality was much better than I expected.
Ora DuVall Feaster
GBI love this case! I love the case itself. The leather is awesome! When I ordered the wrong size I was able to make an exchange. It took less that a week and I am very satisfied with the response of customer service. The customer service representative I dealt with was very helpful.
Tenzin
FRI strongly discourage people from… However intimidating their product looks, please trust these 1 star reviews. I made the same mistake and I don’t want you to go through it. I strongly discourage people from purchasing from this company. Despite my efforts to support a small business, the purse I bought was torn inside, with a damaged card holder that led to cutting my card. After requesting a replacement and being promised one, it's been three months with no response or resolution. I paid 56,34€ on November 23, 2023, and I am left with a damaged product and no refund. It’s a red flag. Quelle que soit l'apparence intimidante de leur produit, veuillez faire confiance à ces avis d'une étoile. J'ai fait la même erreur et je ne veux pas que vous passiez par là. Je déconseille fortement d'acheter chez cette entreprise. Malgré ma volonté de soutenir une petite entreprise, le sac que j'ai acheté était déchiré à l'intérieur, avec un porte-cartes endommagé qui a entraîné la découpe de ma carte. Après avoir demandé un remplacement et m'avoir promis d'en envoyer un nouveau, il s'est écoulé trois mois sans aucune réponse ni résolution. J'ai payé 56,34€ le 23 novembre 2023, et je me retrouve avec un produit endommagé et aucun remboursement. Franchement 🚩
Haiden Adams
TRI ordered an iPhone 15 Pro Max leather. On Tuesday night, I placed a free shipping order with Toronata for a leather wallet cover for the iPhone 15 Pro Max. After reading the previous reviews (which I foolishly did after placing the order), I didn't have high expectations. Thursday at noon, and the courier just delivered it. A leather AirTag fob, a leather keychain, a leather mini wallet, six Gold VISA cards in slots (I doubt I'll get very far if I try to use them), and a gift box with a sealed seal and velvet pouch were among the extras I didn't order (or pay for). Thank you so much, TORONATA:-)