blc
GBGreat install with a few caveats Anderson did a large install of carpet and wood flooring...the installation was great and they went above and beyond, but there were a few follow up items that needed attention. They took care of everything in the long run...I would have given five stars if these things - furniture removal and replacement, job cleanup, vents not cut to fit vent covers - had been taken care of without my asking and following up. I will continue to do business with them but will be very clear about my expectations.
Jean
GBAnderson product knowledge Salesperson was pleasant but lacking in product knowledge. She recommended Cortec flooring for our new 3-season room. Our order was placed and the flooring was delivered on time. Upon reading the care sheet, we learned that the flooring should not be exposed to temperatures below 32 degrees. Because our contractor was doing the installation, it was not returnable. How much fault should we share for having trusted the salesperson?
NANCY
GBMy experience in the show room was… My experience in the show room was great. Very attentive and product knowledgeable. The in home measurement went smoothly. I love the carpet. It looks great in my home. The installer team needs more training on customer relations and being responsive to the homeowner. Overall a very good experience.
STEVEN
GBDefinitely exceeded our expectations!!! This is one of the best retail experiences we’ve ever had. Everybody and Anderson worked together to make sure that we were satisfied, and our needs met. Pricing was good on the hardwood that we wanted, even better than we could get on the Internet. There was a local place that was a little less expensive, but the trust that I felt for Anderson made the tiny difference well worth it.
Allen
GBVery Satisfied We needed carpet for two bedrooms, & decided to see what Anderson Carpet had to offer. The staff in the store was extremely helpful without being pushy, & we were allowed to check out several samples to see how they looked. Once we decided what we wanted the staff again was very helpful & accommodating, all the way through the installation process, & made doing business with them very pleasurable. We would recommend them highly.