Great Customer Service for a relatively minor Warranty Service My most recent experience was a is a warranty replacement so not the original purchase. However, both were handled efficiently, smoothly and easy. SylvanSport supports their customers and does their best to treat them fairly and with respect. Even though the issue was minor, SylvanSport offered to totally replace the product. Hopefully they'll be able to repair it and put it back out into the world for someone to enjoy.

From the onset SS sales staff was… From the onset SS sales staff was considerate and helpful in us picking the package that would best serve our needs. They helped answer all our questions on towing, kayak rack systems and offered suggestions on other accessories we should consider regarding safety of our GO. So far very happy with our purchase

Tough gear, great shopping Last night of camping saw 80 to 90 mph winds. Trailer hardly wiggled, the GoZebo got tossed about with only one pole getting kinked, all others stayed normal, popup kitchen canopy pretty much destroyed. Tough stuff. Purchasing new poles was simple. Only glitch was the chatbot having trouble understanding the issue. Everything else was great.

Amazing little trailer I love the trailer. It tows well, backs quite well for novice drivers, hooks up and unfolds quickly, and is wonderfully maneuverable by hand, even loaded with kayaks. My only frustration was that, based on some of the website pictures, we understood the trailer would have square loading bars and bought over $500 in used racks and cradles that couldn’t be returned or easily adapted to the oval bars, so we ended up with the additional expense of new racks. Other than that, the trailer has been lovely, and we expect years of use from it.

Second ladder… I wanted to purchase an additional ladder for my Loft camper. Your sales department was very helpful. They were able to help me order one in just a few minutes. Thank you!!