customer
GBGoCamp is customer focused from the start! We rented the van, 'Friday', for a week to travel around the parks in southern Utah. We actually started with a different van, but it was pulled for service ~6 weeks prior to rental. the group at GoCamp was VERY helpful in navigating to a different van for our trip. I appreciated GoCamp's support and process for working with the Van owner. The van and the crew behind the rental were EXCELLENT. Korey was always on the spot with information and willing to answer my many questions. Kathy was our onsite contact, meeting us with the van, going over all the operations, and checking us back in when we returned. Kathy was awesome...very helpful, great communication about the van and a joy to talk to. She was essentially our direct contact from the time we arrived in Vegas until our Uber showed up to take us back to the airport. Kathy was efficient in moving us through the check out/in process! This was our first experience with GoCamp and the #VanLife. We are hooked and ready to book with them again! Thanks to the team. This is a great crew to work with!
CustomerP2015
GBGood customer service GoCamp was very communicative and able to answer any questions I had before booking. I even booked the wrong amount of days and they were able to refund me for that extra day I booked. Very easy to use and work with. I didn’t have any issues come up during my trip or after but the van host was incredible and I can’t say enough great things about this experience! I was nervous after seeing some other van rental companies have bad reviews, but GoCamp was a smooth and pleasant experience all around.
Ming Hao Shieh
GBLove El Captain Love El Captain! Want to give James 10 stars for his great services: there're high-quality supplies in the van, detailed preparation for everything, immediately responds to my questions and concerns, plenty information and step by step guides to operate the van, and most of all, warm words and advice when I had a bad situation. It was my first RV trip and I had a memorable story to tell. Cannot wait to have another trip with El Captain!
Stef
GBAmazing trip with Lucky! We had such a blast hitting the open road with Lucky! Rob, Chester, and Sam were super accommodating and overall fantastic to work with. We really appreciated the thorough walkthrough of the van, guidance on charging, and treats in the fridge. Lucky sleeps up to 4 and was more than enough room for the two of us with plenty of room for storage. It was super hot the weekend we rented, and the oversized awning was a lifesaver. We would definitely book Lucky for our next adventure.
Dan
GBGreat experience across the board -