Great producs Really fast shipping, the tent is well made and the materials used are top notch (X4 Dome)

HUSSAR TENT Great tent, excellent stove. The tents been great. The stove is everything I thought. Except for the the cheap paper case that tore up. Customer service will be the one area I’ve had zero support from though. I’ve reached out to customer service twice with a specific question, and both times they never responded. For me customer service is the most important part of any company’s branding. End of story. No customer representative backing their product up says volumes to me and my hard earned money. That that reason I will not shop with Pomoly moving forward. I’ll continue to enjoy the tent and stove for their remaining life span. But will shop with customer service based company next time.

Cancelling an order. Having difficulty with responses from your customer support team of cancelling an order, is there another method other than a ticket or by email ....a phone number contact that I can use?

HEX Plus pass 3 months outside with flying colours My HEX Plus Hot tent stood up to gale force winds and survived 3 months outside in the german winter. The snow storms, wind and rain didn't damage the tent at all, also there were no problems with the zippers, stove jack at all. All in all - a really good quality product that I was very well happy spending money on.

I ordered 2 x Samsung A53...scammers I ordered 2 x Samsung A53. They use friends and family Paypal payment which prevents you from claiming your money back. Their customer support email address does not exit. I will ensure l make a public video onthis company...they are scammers