Delayed - Like is the case with several other… Like is the case with several other recent reviews, our order has been substantially delayed and did not arrive in time for Christmas despite being ordered well in advance. Tracking information has indicated that it has been in US Customs in LA for 2 weeks. Company has not responded to numerous inquiries except with a form e-mail. Not sure if this a legit company. Definitely would not recommend.

Wrong / incomplete order. Avoid?? I received my order today. I had paid for stretched canvas, while I got rolled. I had paid for 10 additional brushes, which I never received. I have sent an email to them. If they correct my order, I will change my rating. But as of now I am very disappointed!!

Very good quality Have enjoyed completing 3 paintings, with another 3 to do. Great way to take your mind off things and have a wonderful piece of artwork to display. Have received many compliments. Great quality, orders tracked and very happy with the Company and range of designs. Recommend.

I recommend A 63 year old grandma lost in the world of online shopping has not received as good customer service anywhere as from the owner of Paint by canvas. He guided me by the hand in choosing the right picture and ordering turned out to be easy after all. The quality is good and I finished painting the first one in two days. I just couldn't stop. I will definitely order again in the future. If you are unsure about choosing a picture, it's worth asking by email, they will indeed advise you.

100% satisfaction guarantee not honored When I ordered, there was a drop-down that said “frame”. They did not mean frame but meant stretcher with a mounted canvas. Because of how it was labeled, I did not order a “frame” but assumed it was on a stretcher. I called their customer service and asked how to remedy it, and they said that they could not. I then asked what their stated “100% satisfaction guaranteed” meant and they replied it was only for the painting itself. Some guarantee. I would be wary of this company.