I love paint by numbers I'm all about paint by numbers! Snagged myself 4 kits and just finished up an elephant painting for my grandkinds playroom. Picked these up as a something to do when the weather's rubbish. Now, I'm diving into mysecond masterpiece. Got mykits in just 2 weeks. It's proper addictive and so soothing!

Trust me, avoid them!!!! I give one star because I cannot give zero. I ordered at the end of January and the page said I would’ve received it by the 19th of February (I wanted to give it as Valentines present and wouldn’t mind few days late). Is the 29th of February now and I did not receive any parcel at all! God knows where my parcel is. I’ve raised a complaint and all I received was “sorry for the delay”. Is such a joke. Don’t waste your money!! I’ve also asked for a refund and they refused to give me my money back. Avoid please!!!!!!!!!

Great service We ordered a canvas made from our own photo. It wasn't quite what we were expecting. However, after some communication, they explained the matter, and I understood why the painting didn't look like what we were expecting. Even though the mistake was kind of on our part, they offered to make a new product from a different picture for us for free. The instructions for choosing a picture could be better. But the way they handled a negative issue left us feeling good about the purchase and the service.

Very late delivery Bought 4th December with a delivery date way before Christmas. No real apology, offer of a refund etc that this didn’t arrive for Christmas as promised (it was a present for my sister.) Finally delivered 29th Dec. Box was damaged and doesn’t actually seem to fit the canvas, paints and everything in properly. The product looks good, it’s just such a shame that the delivery was so late and the appearance was not good enough for a gift.

All okay I ordered a custom paint by number set from a wedding photo. After placing the order, there was no word for 10 days. It eventually turned out that I hadn't added my email address to the order details, so the shipping information couldn't be sent. I wonder why it couldn't be sent to the phone number I provided? Well, the package finally arrived 12 days after ordering, and the end result is admittedly gorgeous. If you want to improve your operations, consider implementing phone notifications, not everyone has email, or it isn't checked often.