Absolute trash, they should be ashamed Like so many other reviews I read, if I could give zero stars I would. I was so disappointed with this, because what they advertised looked fabulous. I sent a photo of my cat, who is a Siamese mix, and what I got back was basically a clip art Siamese. Coloring was wrong, eyes were wrong color. If i had wanted a generic Siamese I could have downloaded free clip art myself. Not even the background looked as interesting or well done as the ones in the ads. But the real disgrace is that the canvas frame was coming apart at two corners -- barely hanging on by tiny staples! And the canvas is sagging, so loose that it looks like someone jumped up and down on it. I realize now that this is one of those scam companies that takes art from other legit companies, and then sends you a cheap knock off. They probably had a stack of the exact same painting that I got, and whenever someone sends in a photo that looks a little Siamese, they pull this canvas. I should be glad it wasn't more expensive, because I would have payed it. I was so in love with what I saw in the ads, and I STILL want what I saw. Maybe I can track down the legit company they were ripping off and order from them.

No Quality Control or Scam. Too bad. Good Idea. The idea is brilliant (pet paintings from photo), but the application is terrible. My nephew’s white Jack Russell dog just died and I wanted to gift him a painting as a memorial. I uploaded multiple photos of his dog & selected a background. What I got was an image of a long-hair white terrier (not even close), however, the background was correct. No quality control or Scam.

Only one star because it won't let me… Only one star because it won't let me leave zero. This is trash. From the time I placed the order, the communication was awful and the pieces I received were junk. Already mentioned below were the tube with sticks in it with no instructions for assembly. The "painting" was terrible. I tried to contact them when the image was generated and only got an auto reply about being on vacation. Don't waste your time or money. This is ridiculous.

Terrible company if it is even a company! I ordered a canvas for each of my puppies, total of 2. My experience was not great from the beginning and it was not until after I ordered that I realized the company was in China. I have had to reach out to the company multiple times to explain what variation of the print I wanted as their website reflects a few options for each design. I received confirmation that the canvas's were shipped but I did not receive any proofs prior to shipping to approve or request changes. I was provided with a shipping confirmation over 10 days ago and the status of the shipment has not changed; still reflects "your shipment is waiting to be picked up by carrier". I would not order from this company. It does not seem to be legit or they just have terrible business practices. Had I known prior to completing the order that it was not a US based company, I would not have moved forward. My fault for not doing better due diligence.

Complete SCAM!! Complete SCAM!!! They don't return emails, and after a month I received an AI cartoon of my pet, which looks nothing like the photo provided. When I asked for a revision, I was told they don't offer such a service even though their website clearly stated otherwise. I'm disputing the charge with my CC as this is most likely a shady business to collect deposits and not deliver on their customer orders.