No response from customer service email. Tried to contact customer service. Sent several emails. Never got a response. The duvet is great quality though. I had accidentally ordered the wrong size and hoping to get that situation fixed I emailed the customer service but no response. 2 starts simply because the duvet I did receive was great but clearly customer service is not a focus here.

Umm… Ordered a set of pillowcases which were on sale. After about 10 days USPS rang my door for a postage-due package. I refused, and no refund was issued until I emailed customer service. Response was “that’s a first” and amount was refunded.

I only buy AmeriDown bedding I only buy AmeriDown bedding. It's reliably excellent quality, it is durable and comfortable, and I am confident with every purchase that I'll get a quality product. My sheets are soft, and my wife, who has sensitive skin, never complains about what I buy any more.

Duvet cover not made in USA but refund made quickly I was very disappointed to find that the duvet cover I received was made in China rather than the USA. Its page did not state where it was made, so it was my fault for not inquiring further, but I'd originally planned to purchase sheets made in USA, but then decided to get the duvet cover instead, and didn't notice that it did not also say Made in USA. I returned the duvet cover the day I received it, and the refund was processed very quickly. Please clearly mark each product's page with its manufacturing location.

These are the most helpful & friendly These are the most helpful & friendly Worker Lovely Ladies Ever had the Pleasure of Helping to create a much deserved gift for our daughter! Her Xmas Is Brighter because these ladies Cared ‼️🥰👏🏻