Customer Service is non-existent after sale I reached out via email to Cresco to get a RMA and I never got a single response. What kind of company doesn’t respond to emails regarding ordered in this day and age. Never going to do business with a company that is all about selling with no customer service.

Worked with a customer service person… Worked with a customer service person named Brittany. She went above and beyond making sure that my concerns and needs were met highly recommend the Sacramento location. They are well stocked and very knowledgeable.

I thought the girl worked with me went… I thought the girl worked with me went above and beyond to make sure everything went correctly and smoothly kept me informed about everything she does a great job. I forget her name right now, but she was a real sweetheart about everything my thanks to her and your company really appreciate you.

The website indicate that they have… The website indicate that they have available in stock and ready to ship. When I placed the order, it estimate a delivery date. Now it has past the delivery date by 10 days and the customer service could not find out what is the reason. At this point, I may just cancel and get my money back. Giving the wait time is this long and unknown, I can easily buy the same product at much cheaper price. I paid this higher price because I needed it urgently.

I ordered a 13 X 9” baking pan I ordered a 13 X 9” baking pan. It was exactly what I wanted! Can’t find any quality stainless baking pans anymore. I’ve been baking for years,& the stainless pans I have withheld the test of time & have surpassed long after any newer ones I’ve had.